Texas T-Bone
Texas Roadhouse

Texas Roadhouse

3799 National Road East, Richmond, 47374, United States Of America, 23235-4783

Bbq • Steak • American • Tradamerican


"update: I received an email from guest Relations(Kelsie) on March 10th 2022 and asked about my experience and to send pictures. I've done everything I've been asked and you know I haven't heard from them. today is 3/24/22. You heard about the proverb as vague as sohn. that is the perfect example for this company. how to earth someone comes to me in a higher position and then lets me hang without answering or confirming the wrong do? I have so much to say! great experience to say at least! the towel serviettes that kept our utensils were full of haare. the appetizer had literally eaten old, which stuck around the sides, made me sick on mine. When our food came out, my old food had stuck to his teller. we immediately ask for a To-Go box so we can pay and go as soon as possible. the waitress was nice and we tipped her (as we always type) she was not responsible for the nastiness! she said she would advise the manager as she saw everything we pointed out. but the server has never asked if we want new plates, new serviettes or something, it has spattered away. we spent a total of $104 and couldn't eat our meals because of the insecure food. Covid-19 still goes around and they would think restaurants would be extra sanitary because restaurants should be clean and that was extremely unethical, unacceptable and down right disgusting! the management should withdraw the back of the house. they dip the dishes, if necessary, before they are in the dishwasher! This ensures that the gast eats on clean plates and utensils. order new serviettes, they are well overdue! hair nets should be worn to prevent haare everywhere. I'll never get to this place again!"