"The most recent dining experience was very disorienting for all of us, as we were seated in a different room without prior notice. We had to track down an employee to locate the dining area. Trying to make a reservation was also a challenge, as the bookings were always full before the email was even sent. We have been loyal customers for a long time, but now hesitate to make reservations because all dates appear to be booked when we check our email. We are unable to recommend this dining experience to our friends."