"I had a very disappointing culinary experience in the restaurant two nights ago. I was on a date, and the customer service completely ruined the night for both of us. I ordered a Margherita pizza and garlic cream fuccine with mojito and peach tea. The server was beautiful and the pizza was great; However, the pasta was appreciably underused and crispy in some places. The sauce was great, but the pasta could not eat 1/4 of the way there. We complained about eating to another server as our server seemed busy with other customers. The server brought someone who seemed to be a manager of the restaurant who soon said, that is, al dente, and so it should be in a very undermining, respectful tone. She then said we can reheat it for you, or you can get something else in an unnoticed way. We were all right with the answer, though a bit spun, and asked to reheat the pasta. A few minutes later my server brought a seemingly new pasta. The pasta was now cooked and edible; but the sauce was completely dirty. It was obvious that they treated the pasta with water and made microwaves. We were very disappointed and called for a few bites. Then my server brought the reception without the booklet (which they gave every customer around us). At this point we were made with the restaurant and wrote $0 on the top and left. I believe the normal answer to a customer when they complain that the pasta is crispy and unusable We are sad, we will bring you a new one. Maybe she treated us like this because English is not my main language and we were both in our 20s. I also know, of course, how to distinguish solid texture and an indigesible food; I really do not have to be informed about what is al dente, as I was already in Italy and Italian meal. In any case, it was very discriminatory and disrespectful. We are very disappointed at how we were treated and we will never return to the restaurant again."
Thai Chicken
