"Go to Lakeshore pizza,Cicero country pizza or Palladino instead!!!!! BEWARE!! Horrible customer and service and wrong order, look elsewhere!!! Plenty of other options with much better customer service and where you can actually speak to a manager, and cheaper!!!!. Our $90 order was done wrong then they wouldn 't correct it, stated theyd need manager approval. Thats absolutely ridiculous!! Instead they tried to encourage me to try the wrong, medium ones when we ordered mild wings I already told them multiple times we couldnt have them the medium. They tried calling the manager who of course couldnt be reached the multiple times I had them call but yet also doesnt give their staff adequate training and power to make a wrong situation right. They apparently dont even have the authority to do a refund, or so they told me. I asked for refund for wings then was like ok at least we 'll get refund. WAIT, they cant, have to wait for manager approval. Soooo might have refund in a few days if manager ok 's. Its fairly basic customer service either have the manager available for a call or hire employees that you can trust to be competent enough and do a refund!!!! If you cant trust your employees to do a refund..what does that say?! Under NO circumstance is your employee supposed to argue with me and say things like your schedules don 't match thats not my problem in regards to coming in to speak with the manager since apparently he wont call his customers when requested so thats the only way apparently I can speak with him and its your word vs ours. In regards to the order being wrong. Why would I lie about, seriously?! Will continue to tell everyone possible to avoid this place till they can treat people with some respect and dignity. I feel so sad and horrible for how I was just treated. We used to order from here almost EVERY week soo close to the house and good food but soo many strikes now you 're out! Been going others lately. There are plenty of others that appreciate the business, get the order right, and treat their customers right. Go to Lakeshore pizza or Cicero Country pizza or Palladinos. Great staff at all!"
