"I had made a reservation for 6 people on June 22nd at 6:30. I assumed that everything was set for our dinner plans since I booked through Open Table and confirmed my reservation via email the following day. However, when we arrived at Grill 19 that evening, we were informed that the restaurant was closed for a private event and the kitchen was not even open. This lack of communication from Grill 19 was disappointing, as they did not reach out in advance to inform me of the situation so I could make alternate plans. My party of 6, including 2 elderly individuals, was left scrambling to find another restaurant on short notice, with birthday cake, presents, and balloons in hand. This poor management by Grill 19 has left us hesitant to return in the future."
