"I have eaten here often and always had good food and service. but in the other night we have some friends there for a quick dinner (we wanted to see a band) and I was totally destroyed! Meals (only sandwiches as we were in a hurry) took 30 minutes to get out as they were sitting in the kitchen for some time and we finally asked about them again. When I finally got my pastrami sandwich, it was cold, the bread was burned black and it had the wrong side dish. We couldn't wait for it to be made new at this point and asked that only a little of the price of this one sandwich is taken. The owner/manager came to the table said that he had removed the sandwich from the bill and then he could not understand why the people refused to pay for a meal they had eaten!! The total rudeness was not called because I had only eaten the parts of the sandwich that were not burned and the wrong side was also untouched. The waitress had to go back to the kitchen and retrieve the right side (we were done to eat at that time) that was still in the kitchen. While the bill was paid, I approached the Lord and tried to explain that I had not asked for a free meal just a price reduction, he refused to hear, said some very rude things and stormed into the kitchen while I was still talking. Sad I will never go there again and also the other people I was with."