"I had a disappointing experience at the Bob Evans in Kokomo, Indiana. We were seated immediately, and I ordered my eggs over medium along with a cheese omelet. After about 45 minutes of waiting, our food finally arrived, but the cheese in the omelet was still cold and firm. Additionally, the server never offered or brought jelly for the toast. I understand that staffing issues can arise, but it would have been considerate for the server to inform us beforehand that our wait would be that long, so we could have chosen to eat elsewhere. Overall, there was a lack of customer consideration, and it will be quite some time before I return to another Bob Evans restaurant."
