The Gourmet Pizza
Johnny's New York Style Pizza

Johnny's New York Style Pizza

1635 Old 41 Hwy NW, 30152, Kennesaw, United States

Pizza • Cheese • American • North American


"If I could leave 0 stars, I would. I might have had the worst culinary experience I had in this place tonight. I came here with my pregnant wife, daughter and parents. I work in the customer service industry and do not expect a flawless / perfect service every day, but the way we were treated today is simply sad and unacceptable. I personally ordered the ?Baked Penne? the, as described on the menu, Ricotta cheese baked with Penne Pasta and with molten Mozzarella cheese, in which the waitress came back and asked to clarify my order specifically to ensure that it had not once but twice. When I brought my meal, I was brought spaghetti pasta with meat sauce. I didn't eat this meal, it wasn't what I ordered and didn't even taste well. It took a while to get our big order anyway, instead of sending my meal back to be replaced by what I actually ordered, I decided to eat on some of the pizzas we ordered, which was very good. When the waitress came back after 20 minutes and asked if we were ready for the check. I told her politely that my uneven meal was?t what I had ordered, but it wasn't a problem that I had pizza, but only for her to remove it from the bill. Your answer was verbatim..oh?.well You really confused me when you ordered it because you can order all these things in a number of different ways, but I guess I can take it from your bill.? I didn't complain, I wasn't disrespectful, and I had no scene. Why she had the need to blame me for not taking my order right is beyond me. I don't have a bunch of inquiries or changes to the meal I just asked for baked penne. not, got the blame for the fact that it was wrong, and got our reception practically thrown at us. I don't want any vouchers or free stuff, an experience like this is enough for me to not treat this place again, and I'm not even trying to fire or burden someone? but do better and rent better."