Bbq • Burgers • American • North American
"Went there when it was slow. One person in front of us. We ordered and everything was good. After that we saw 3 groups enter. They all order and sit down. We waited 20 minutes. They all got their food and we didn't. I go up to ask and they tell me that turkey burger takes longer. I said not this long. Waited another 15 minutes and went up again. Was told have patience they take 20 minutes. I said well I'm already here 30 and I have my daughters game to go to. She goes well they take 15 minutes to make. I said well you aren't even smart enough to remember your lie from 39 seconds ago. They lost my order and instead of having integrity and apologizing and admitting they're mistake they blame me for ordering turkey. If you look up turkey burger prep or ever cooked one we know they simply lied. Will never be back here. You can't lie and five horrible customer service to an individual, especially when it's slow. Their manager needs to be taught customer service 101"
