The Mofaux (V)
Torchy's Tacos

Torchy's Tacos

1805 N Collins St, Arlington, United States

Food • Tacos • Mexican • Vegetarian


"I like this Torchy's (Hulen location) the best out of the ones I have visited. Nice layout and just a cool feel. Also has a nice little bar area that I could easily see myself hanging at and watching some sports. We have been here several times and we have enjoyed our visits. I think their queso is one of the better ones around TBH. Lot's of food choices and most aren't you typical taco, but so far I haven't been disappointed in any of my selections. We had one little glitch on a recent visit. We had a little issue with our server who was just probably having a bad day. Normally, it's easy to brush it off, but after two visits to the table with a less than welcoming demeanor, we asked and spoke with a manager. Nothing can get changed if management doesn't know there is a problem so.... Anyway, the manager listened to our concerns and assured us that they would have a chat with the server and all was good. We weren't looking to get anything free or get anyone in any real trouble, but we let the manager know that our experience was a departure from the norm there. I am certain that our next visit will be back up to our normal expectations. While some may see this as a negative review, it isn't. Any establishment can have an off moment, many times caused by one person having an off day. It's how the problems are handled are what can make a mediocre client experience, into a client for life. I am a happy Torchy's customer and I am sure I will be back soon!In edit: The owner/manger even followed up on this review (see below). This is the kind of customer engagement that keeps people coming back. Kudos to the folks at Torchy's!"