"These bagels are amazing but the service is not great. I arrived at 6:35am with 3 customers in front of me and 5 behind me. One customer ahead of me ordered a dozen bagels, just like I did. Even though there were only 10 customers in line, I was the last to receive my order at 6:55am. It took 20 minutes for someone to choose 12 random bagels, while 4 employees were busy making breakfast sandwiches and only 1 cashier was working. The lack of an efficient system is frustrating. It would be better if they had pre-packed dozen bagels ready to go to reduce wait times, but instead, the wait can be up to 30 minutes which is disappointing."
