The Ranch Reserve
The Ranch Saloon Steakhouse

The Ranch Saloon Steakhouse

1 NRG Pkwy, Houston, United States Of America

Cafe • Steak • Pasta • Steakhouse


"I was really looking forward to this dinner; I hadn 't tried B&B Steakhouse yet and this was a great opportunity to do so on the last night of the rodeo. Unfortunately, it wasn 't what I expected. We arrived at 4:15 for our 4:30 reservation and were told we would be seated in a sec . It wasn 't until about 5:45 that we finally got seated. Attempts to talk to the hostess were met with we 're just waiting for tables to leave as she told new customers coming in that they would be seated in a sec . I understand that it was the last night of rodeo and people were there to see George Strait but it seems to me that an experienced manager would have been able to plan better. The meal in itself was quite good, however, I ordered my steak medium rare and my boyfriend ordered his medium well. They came out looking exactly the same temperature. Since we were already very late I wasn 't going to send the steaks back. They were out of a number of items, which again being the last night I could understand but it was frustrating none the less. The table we sat at was in various pieces with high and low spots under a white tablecloth, when we looked underneath you could tell it was essentially falling apart. As a result, I spilled my drink because I set it on a crooked part of the table. They never did get me a replacement and they charged me for both the spilled drink and the replacement. They did take that off the bill but not until I brought it to their attention. Overall, a very disappointing experience for a meal that cost roughly $150 each. Not sure I 'll try their permanent location, for that price there are a lot of great steakhouses with impeccable service."