The Sweet Spot
J-bird's Deli Ales

J-bird's Deli Ales

West Marion Street, Shelby, 28150, United States Of America

Delis • Beer • Cheese • Sandwiches


"DO NOT GO HERE!!! WHATEVER YOU DO!! We had the absolutely worst experience here. The counter guy was the rudest person I have ever met and I live in New Jersey!! (also the panini was mushy and gross so there's that....)This is what I emailed the owner when we left.....We stopped in yesterday and ordered two sandwiches. I waited an extremely long time (30 mins) which was fine except the order came out and was not in a to go bag and it was missing the second sandwich. I reminded the guy who took my order that it was to go and he said “yeah yeah they forgot” in a dismissive way. So I waited another 10 minutes and finally they put our order in the window. I politely waited for the guy to finish taking an order and I said “hi I think that’s my order in the window” and he said “yeah it probably is but you see I’m busy right now” with a total attitude. I said “ok but that wasn’t a very kind way to say it” and he starts raising his voice and telling me to stop yelling at him and that “I see he’s busy and he’ll get to it when he gets to it”.Firstly I was not raising my voice or anything. I was honestly just saying our food was in the window and then he completely lost his cool on me and started throwing a temper tantrum like a child.He began verbally attacking and bullying me telling me that I could wait and that I was yelling at him which I was not. I was so shook up and upset when I left I was in complete tears. My husband was so upset when he saw me he called to speak to an owner and the same counter guy yelled at him and hung up the phone on him.This is just the craziest, rudest interaction I’ve ever had and I cannot say enough sad things to describe my experience in your establishment.Needless to say, we will not be back which you may not even care about. And you may not even care that this happened but I will be spreading the word on social media and anywhere else that will listen because yesterdays experience was so awful I couldn’t stop shaking and crying for like 30 minutes.Honestly, if you care about your business I would not have that man represent your company. He is an absolute disgrace."