"If I were the manager of this restaurant I would be highly concerned about the level of service being provided to the customers. Let’s face it when you spend $150 for two for “Tea” you arn’t paying for the food, you’re paying...for the experience, and the experience was definitely sub par. It ranged from simple things like having to wait a long time before we were recognized/greeted by our server who first served the table next to us, even though they are arrived well after us nothing says welcome like blatantly ignoring you... Then it took a horribly long time for everything to arrive the sweets and scones arrived over an hour after we sat down, by which time the tea was stone cold, and my mood switched from irritation to marvelling in the degree of incompetence I was watching consider that “THEY SERVE EVERYONE THE SAME THING” how can it possibly take so long to come out of the kitchen??? Our experience ended as expected with a considerable amount of effort to get our server’s attention so we could get our bill. Luckily we were not in a rush. Had there been anyone in the room who remotely looked like they were in charge I would have shared my observations with them because I have a feeling I am not the only person that left this place feeling the way I did, and if it were my restaurant I would want to know. Luckily, I had absolutely fabulous company for Tea, so the afternoon turned our amazing after all."
