"My wife and I were looking forward to a special dinner with out of town guests...our first opportunity to sample the food at Pad Thai after reading so many positive reviews. Now that I have dined there, I can honestly say that I feel as though we must have eaten at a completely different restaurant than other reviewers for our experience was poor. It began with the hostess being unable to find our reservation...we were eventually seated. We did not see a waitress for the first 30 minutes we were there. Finally, the bartender/hostess came over and took our drink and appetizer order. Nearly an hour passed before our waitress finally showed up. The drinks were tepid and did not taste as though they contained any alcohol (the consensus at our table). The appetizers, however, were good (Tiger Cry Beef and Soft Pork Spring Rolls). Three out of four people ordered some variation of Pad Thai, since it was the signature dish. Two of us ordered it hot. The pad thai would rank a 1 out of 5 on my scale overcooked, drenched in an overpowering sauce, and devoid of any heat (spice). Thai is our favorite food...and we 've eaten at dozens of Thai restaurants through the years. Pad Thai would rank pretty far down the list based on our recent experience. I do not enjoy giving a restaurant such a poor review. It 's a tough industry in which to survive. But poor food and non existent service will eventually catch up with you. I hope that the owners take these words to heart and ensure that other diners have a better dining experience."
