"Undercooked chicken, like pink in color clearly undercooked. Fine, mistakes happen, so we give them a call. The lady who answered put the chef on the phone (maybe also the manager? and the chef proceeded to tell us that he cooked them personally and that there is no way there is anything wrong with them. Well, we still have pink chicken so rather than just refund us, the chef requested we drive back to return the two chicken dishes. The lady in the front silently inspected the chicken and then took off the two chicken dishes from the original tab without a word. There was no apology for giving us the chicken undercooked, nor for questioning our integrity, or for making us return to the store with the dishes so that they may see for themselves. Very disappointed, the undercooked chicken could have simply been an easy mistake and would not have warranted this review if they had just been like “whoops I’m sorry would you like a new one or a refund.” Instead we were told that we were wrong for thinking that the chicken was undercooked and when presented with the evidence, there was no accountability or acknowledgment of fault on their end. The lady in the front was cordial, but that chef single handedly earned this review."
