Tostada De Frijol
Natalita's #3

Natalita's #3

24814 Kuykendahl Rd, Tomball, TX 77375, United States

Full • Casual • Dining • Catering


"I don’t think we can give this place another chance unfortunately, we first tried it when it was recently opened and we took our family there , my nephew had spotted a roach inside their small plastic sign holder that was on the table , we laughed but got grossed out at the same time. We let them know and they took it . After that my family didn’t go back but we decided to because we understand that could have happened to anyone. We went a few times after that and in the last time of that I found a hair on my nachos . My husband doesn’t like to send stuff back or make people feel bad so we didn’t say anything and just didn’t eat it . After that we decided we were done trying it out . Well yesterday we had planned to go to a restaurant seconds away from this one but it was closed for Labor Day . We were hungry so we said I guess let’s go there . We order queso and immediately my son notices a long hair sitting on the queso I was done at this point , I was pretty upset that I made my husband send it back , they apologized but it’s just not ok , he was very kind because at the end of the day it’s not her fault . Do y’all not where hair nets ? Makes me wonder if this is the second time it’s happened to us how many other people have had this issue . I also felt this time the quality of food had gone down , the chips felt thin . My nachos looked diff and the beef smelled off . It’s unfortunate because we love the other Natalita’s but this one is down the street from us . We went and tipped her well still since she shouldn’t have to lose on a tip over the kitchen staff.Please do better"

Zapatas Mexican Kitchen

Zapatas Mexican Kitchen

Hill Road North, Pickerington, 43147, United States Of America

Cheese • Mexican • Fast Food • Vegetarian


"While yes I understand that extreme ratings (all positive or all negative), can conflate other reviews, and create a perceived image that isn 't completely accurate, this review is not that. This is review is all positive as I genuinely enjoy this restaurant. Great food makes great reviews. Great customer service makes great reviews, but yet this restaurant is more than just Great . It 's an amazing restaurant, will food that rivals other Mexican restaurants. The customer service fantastic. Yes, when they are busy(and they get REALLY busy), the staff still stays strong and provides that great service, even when under staffed or incredibly busy. This restaurant offers dessert choices that are on par with the Cheesecake Factory, and that 's not a hyperbole. I first ate at this restaurant in 2016, and over the last 3 months, I shared so many meals with friends here because it 's truly an amazing place and experience. Yes, it gets busy, yes it can get loud, and yes there 's time where you 'll wait for your receipt, and yes some items are pricy, but it 's worth it IMO. The staff genuinely tries to be at the top of their game. They 're very kind and respectful. Yes the ol ' saying is The customer is always right , but they don 't see it that way. They 're not rude or mean, but they don 't put up with any for of disrespect or harassment(from either side). They are truly amazing people, and this restaurant is amazing. Please give it a try yourself."