"Terrible experience from before we even showed up. We made an outdoor reservation, which I then attempted calling to move indoors. The number listed on Yelp was disconnected. Then, when I went through the front desk, I left a voicemail for the restaurant days before my reservation, and it was never answered. We had to stop by, in person, the day before our reservation to even get to talk to someone who actually didn’t know that there were heaters on the patio; there were, I could see them through the windows. We had Mother’s Day brunch at the restaurant. The food was very tasty, but the service was really bad. They were out of coffee mugs at AM and took almost minutes to get us more. We actually had to remind the waitress that we needed mugs after about minutes passed. They then forgot my sons breakfast and mine came out with an incorrect side. My son’s breakfast eggs and toast took about minutes to come out after we reminded them that they forgot about it. I’d assume that a hotel that speaks so loftily of itself and is located in the main village could handle a mother’s day brunch, but was incorrect. I’d avoid this restaurant, especially for what they charge. No attempt at customer service was made by the wait staff, other than blaming their deficiencies on it being the offseason. It was a very subpar experience overall"
