"My wife and I frequently stop by for iced Americanos, hot coffee, donuts, and other breakfast items on our way to work—usually more than five times a week. I appreciate the convenience of being able to place online orders, especially with our hectic commute, but I'm disappointed to see a decline in quality over time. The donuts, in particular, have not been up to par for the past two years, and the iced Americanos and other cold brews are lackluster. On one occasion, I ordered an iced Americano, but received lukewarm coffee instead. I hope to see improvements in the future, but I will likely continue to visit your shop for now."