"we're here for the birthday dinner of my best friends. we often came here because the atmosphere is great and that was always good. unfortunately we will not be back again. everything is very expensive for the portion sizes they give them, and the service was extremely slow. we had the sunberry martini, which is in a small glass for $11. we ordered another and we waited almost 40 minutes when we decided to say our waitress to quit. our server did not stop at the hibatchi often so that we needed most of the time that needed to be able to get them. the last stray was when our food was cooked. we ordered the kabuto deluxe that comes with the three choices. we rarely ordered our steak medium and he literally put the food on our plate raw. I don't speak the pink color that gets medium rarely, literally raw. We asked him if we could have cooked our a little more and he tried to blame us that we had ordered medium. medium is a bright pink center, while medium rare is a deep pink, but still boiled. our steak had literally dark red meat, but only a little cooked pieces. when he put it on our teller, it was good. the lobster also tastes really fishy, so we didn't finish it. not to mention, the menu clearly states gratulation is added to parties of 6 or more. we had only 5 people, and the waitress accused a 15% tap on the bill without letting us know. I get it probably changed due to covid, but let her customers know! so unprofessional especially if the service was not good. I would have tipped right away, but I don't want the gratulation to be added without being informed or at least somewhere a sign? we loved this place, but we're going to go somewhere from now on."
