"This was a birthday dinner, although Pom is one of our favorite dining establishments close to home, good food and overall friendly efficient service. We frequent often (even through COVID although Open Table was not operating for this restaurant during such time). Unfortunately this evening was not a good experience. The waiter was inattentive, did not check to see if our meals were ok. Unfortunately my mom ordered the Kobe chopped steak (medium). The steak was so overdone, the mashed potatoes were cold. The server asked if we wanted dessert and since it was the only opportunity my mom had to express her disappointment, the server proceeded to correct her and say that is just the way Kobe meat cooks. That is ridiculous and not true. At that point, dinner was disappointing and we decided against ordering after dinner coffee and bday dessert. We will go back, but will request a server other than Robert. He was a nice gentleman, however less than average of a server this evening."
