"HORRIBLE customer service, food is hit or miss. I DO NOT recommend this restaurant. I spend over $100 each time I order from Ichiban and even tip on a pick-up. They know me by name! Yet, I ordered 6 orders of yellowtail sashimi tonight that are usually large, thick pieces. I received nothing but shrivels of fish! When I called I received no restitution, merely rudeness form the owner. Where I come from, NYC, regular customers who spend good money are treated with respect; not the case here. In addition, the miso was awful and my friend threw it down the drain and the salmon sushi was fishy, in other words, old and not suitable for raw consumption. As a chef, I warn you about eating here! BAD FOR YOUR HEALTH AND HORRIBLE CUSTOMER SERVICE! SHOULD BE SHUT DOWN!"
