"Driving through town, on a time crunch with hungry kids. Ordered online using the app at 6:30. Arrived at 6:50. Our order wasn't even started! Waited in line just to check, and the sandwich artist said, oh we've been busy. So just before 7PM she starts the sandwich order, which admittedly was large. Done at 7:14. Got in our car, realized we were short a sandwich! Had to go back and wait even longer. Absolute waste of time! I even added a tip to the order!"