"Second time here, never again . After arriving at the restaurant and standing at the bar for over 5 minutes, trying to get the bartenders attention. I was unsuccessful. I don’t understand how you go into a business and you’re not greeted. You’re not acknowledge this lady didn’t even say welcome to BLACK,I’ll be right with you have a seat. Nothing I just don’t understand why the customer service is so nonexistent at this business. There was nothing welcoming about this establishment. There were people hanging out their cars right in front instead of just going to the parking lot. I really hated my experience at business and me and my sister ended up just leaving. This business needs to put more effort in to customer service training for their staff or really making sure that they hire friendly experienced people.And please if your going to comment back an excuse that you’re “understaffed” or that’s “how your business runs”please save it. We don’t want to hear it. You need to work on making this business better and taking accountability. At this time, this business has lackluster food and drinks one bartender at the bar who doesn’t welcome your customers and ignores them when they wait to ask a question, the bartender also takes food orders facilitates karaoke, and the handles the bar. That’s A LOT!! Send your business help! Nothing about my experience was good. I would not recommend this place to anyone who lives in the area or anyone who may visit Woonsocket. Skip this please ride 5 minutes up the road and get you some Taco Bell. At least they are kind,welcoming, and ready to serve you."
