"we have been here for about 3-4 years quite regular customers, but after what happened tonight we will return again. came to dinner 1/19 for the birthday of my friend. the food was in order, the problems began only after we got our sack. on christmas eve, my tante gave us two $25 gift certificates, we had decided to go to pho thai nam tonight because we wanted to use them. when my aunt visited the restaurant on December 23rd, she clearly remembered to be a bit confused because the person in register had given only her two paper slips in two envelopes (no plastic card included). She asked the hired whether this was all she needed (because the paper stripe some of the card was ready to use the order number and the exact date and the time of the time they had bought. when we tried to make use of those we had given, we were hit with an rude answer from both managers who repeatedly found that there was nothing they could do. each time we asked a question or tried to explain the situation, and that my tante never got a plastic card at the time of buying this gift we received with repeated excuses from the managers who claim that they could not view the purchase in their system (either there was a order number and card ID on the slip printed that they both gave us in total honesty, we try to explain the situation that we gave out in total honesty. my tante has made two received gift purchases here is just $50 now because they did not give the cards of the hired? I understand that it is a difficult and annoying situation to do with, but with, how bad it was treated, I would not feel comfortable supporting this business further."
