Vignarola
Valentino - LA

Valentino - LA

3115 Pico Blvd Santa Monica, CA 90405, 90405-2061, Santa Ana, United States

Tea • Italian • Dessert • European


"As patrons of Valentino for over twenty years. We wanted to leave before they closed. Early reservation, 5PM to avoid rush. Piero welcomed us as usual. I saw a little flustered, handed over to waiters who have been there forever, but very rude. We broke up, another waiter, two months on the job. Fortunately, our ordinary waiter seemed to welcome us, but he didn't work. New type brought menus, very limited choices, took beverage orders, delivered them and hovered around the table waiting for us order. It was awkward. We asked if it would be possible to get our salad, a bean salad with warm blue cheese, he said no. Valentinos is known for fulfilling customer requirements. Rude Kellner comes back and says, will check if cook can prepare. Return and said no. Say good, give us a moment. Rude Kellner back, says now, cook can make our salad, but we need to order complete meal immediately. Salad at the table in three minutes. The bread asked three times. Never offered water, had to ask. My halibut was excellent, vegetables were extremely scarce, eight green beans, a very small roasted potato. The steak of my husband was very good and well prepared, again vegetables a joke. Since our waiter never checked for us, my husband asked the busboy to Gravy or Sauce for steak and potatoes. Waiter returns, said can't. Then the bus boy brought the sauce. When a rude waiter appeared to clear courts, my husband called our waiter on the table to show him, in fact there was Sauce available. More excuses. Ordered a decaf cappuccino, no foam, tasted terrible. I told him to take it away. It was never so disappointed. Bad service I ever met at Valentinos. Probably it didn't matter because this was her last night in Santa Monica. Your fame days have been over for a long time. I thought I was sad to see her, but after tonight it's definitely time."