Vitello Alla Marsala
Al Fresco Italian

Al Fresco Italian

11710 Jefferson Ave, Newport News, 23606, United States

Fish • Cafés • Coffee • Italian


"I took my boyfriend here for his birthday and I was referred by a friend, so it was my first time dining here. The Atmosphere to me is not very kid friendly. Everyone stared when we walk in. I had my seven year old daughter and my nine month old son. No one else in there had their children with them. The service was horrible. It took 20 minutes to even come ask us what we wanted to drink. After we gave him our drink choice, he just left. Never asked us if we wanted an appetizer or if he could offer any help with the menu being that that was our first time there. He seemed annoyed if we ask him any question. We also had to get his attention to get a refill to get a refill on our breadsticks to order appetizer to order our food. It’s like he never came to check on us, but he checked on all his other tables. We were also the only Black people in there so I feel like that is a part of a horrible service as well. Everyone else was treated nicely and friendly and we were not. I was so upset that I lost my appetite and did not finish my lasagna I spoke with Manager afterwards and she claimed she never received any complaints, but I go out to eat all the time and I good service and I know I should be treated at a restaurant. I never leave reviews on restaurants website so for me to leave a review it had to be bad. I will never ever come back here. Manager told me to come back and just reserve a table and request her, but I still refuse to come back. If I could give ZERO stars I would!!!!"