"five of us came to a birthday party on a week night. we made our reservations on open table for 19:00 clock, but when we got in, I got the feeling, it was a bit of a surprise for the staff. we had to wait for them to put together tables and to put ourselves as if we had gone to the house. we waited for an incessant time until our food comes to the table after the order (approx. an hour). at least bring the salads out to keep us and let us think that eating is somewhere in itself. we were so stunned that we went through 2 baskets. in vicolo’s defense, it was a Thursday evening that is a merchant, to get a free one. So it was pretty busy. but this generous offer has been offered to mon thurs for years, so I would think that they will pat their time down in a busy night, whether his bogo or not. I would imagine it was as busy as a Saturday night. No matter, despite the tedious waiting time, it was fabulous to eat. I ordered the Branzino special, which was absolutely delicious. one of us ordered the ravioli and shaved how good it was. so I am torn large food vs. terrible service. we had to call the server and finally the owner when the server was not available to move along the dinner process. can we order dessert now? can we have the delicious aromatized grappa that is offered free? can we have the taste? I got the impression as benny, the owner saw our frustration, he realized that I had put a note on the open table notizen that we celebrated a birthday so that he had a pattern score of desserts with a candle. well saved, benny! the desserts were delicious. it would have been nice if coffee was offered at that time. I will give vicolo definitiw another chance, but the improvement of the service would have made the evening perfect."
