"We went to Toscana Oct 30th for a Bachelorette party. Our reservation was at 6:30 we LEFT the restaurant about 3HRS LATER!!!! Not by choice! First of all we had a table of 126 people had one waiter who was GREAT! The other 6 of us had a waitress that was absolutely horrible!! The 6 people with the waiter all had salads which the other 6 of us were not even offered...not sure if they cost extra or came with the meal because she didn 't even tell us about them. Then ONE meal came about 15 minutes before anyone Else 's. The waitress 's comment was the rest of the meals should be coming soon, but I only have 2 hands Don 't we all??? Anyway... the rest of the people at the table finally got their food...all 6 people at the one end, and all but 2 on our end. Our waitress disappeared after the food was delivered, and we finally had to STOP her to let her know that 2 did not have their food...she just went oh...I will check on that ...no apology etc. She came back and had to ask the 2 people what they ordered again. One of them could not remember the name of her meal and asked for a menu which the waitress said she did not have!!! YIKES! Well, their food came out fairly quickly, but by that time the rest of us were done eating. The 6 people with the waiter then received their checks and had paid for their food before we even had checks. Once again our waitress came out and said that she had dumped her book and needed to know again what we had all ordered. OMG!! So, she proceeded to the back room to write them all up and brought them to us...and once again disappeared. We all decided that we better pay cash if we ever wanted to leave because God only knows how long it would take her to process a credit or debit card and bring it back to us! I don 't know how long this waitress has worked at Toscana, but she obviously is either in the wrong profession or needs A LOT more training. Not once did she refill drinks, etc. if we would not have had the waiter on the other end that would not have been done either. Not once did she apologize nor offer a free desert, or discount off the meals...NOTHING!"
