"Let me start off by saying, the view is the reason I decided to try this place out. We asked for a table outside on a beautiful Fall Sunday. Review I have given is based on my experience. It all started off when I was placing my order with the server who had minimal understanding of the menu. I asked for a lobster eggs benedict with fried egg instead of poached. When the food was brought out, it was still poached egg, and I asked the server to confirm if it fried egg and she said yes. But after she left, I was certain it wasn’t fried and it was poached so I took it off the plate and put it on a separate plate for my husband to eat it since he doesn’t mind poached. Meanwhile, I asked for the server to replace it with a fried egg. The manager comes over to confirm, and he reached over the table to get the poached eggs. I said, you can leave it here since it’s gonna go to waste anyways and my husband can just eat it. Plus, it was their mistake in the first place and I have to wait another 15 minutes to eat after everyone else is served. He was adamant about taking the poached eggs away and said he would charge us for it if we wanted to keep it. When the fried egg was brought out, no hollandaise sauce was served with it. Also, the beverage we had ordered before the food was out, was not brought out after the food was served and when I mentioned it while I was by the bar, they made it right away like they had forgotten. Overall, I think customer service was poor. When they messed up, they didn’t show any sympathy. Just leave the damn poached eggs for my husband to eat it, since you guys messed up the order, instead of charging us to keep it."
