"It was busy, and they may not have enough trained staff. This was a meal before a play at the Armory. When I asked about the 50% off on desert (due to attending the play), server had no idea and did not really care. We ordered anyway and the pie was delicious. When I asked about the parking situation under the restaurant, the host really knew nothing about it and in fact gave incorrect information (you pay at a kiosk, not upon leaving the garage). My wife loved her meal, I got indigestion."