"Our group of 7 did a Dine and Bowl on a Tuesday during lunch time. There were 2 other groups (one of 6; one of 3) of people eating when we were there. Neither of those groups bowled post-lunch. We arrived at 12:10 for our 12:15 PM reservation and found no one working at the front. At 12:15, someone coming from the back finally came to the front. He did not greet us or ask if we had a reservation, I had to say that we made one online. He walked around and found a table that had reserved sign on it and said I think this is it. We sat from 12:15-1:15 before our food was brought out. We had to ask for refills, we weren 't offered them. The server was not attentive or seemed like he wanted to be there. I observed 6-8 people that worked there, but only interacted with our server and someone who set up the bowling room for us. Once our group was done, we got settled into the bowling room, which was a nice set up. And we appreciated being able to keep our drinks and order anything else if we liked. Our group didn 't order dessert but we did ask for refills. We started to bowl and one of the lanes broke within the first frame. We had to search to find someone to fix it. And after it was apparently fixed, we were not informed. So, we sat until someone asked if it was working okay. Overall, the environment was nice and we wanted to like it, but the service for a mid-day Tuesday was horrific. I would hate to see the service when it is busy. If you are set up to take reservations, it seems that we would have been treated a little better than what we got for what we paid."
