"Honestly the worst customer service ever. I walked in and perused the flavors. I was going to go for my standard straciatella but was then intrigued by a toffee flavor. I asked if I could try the toffee and was told they do not give samples.... Hmm... really?? I wasn't trying to taste every flavor, just one! So I asked the other young lady. She said, we can't do anything during our rush hour. Mind you, this is 8:45 on a Sunday night and my father and I are, quite literally, the only ones in the store. So I look around and ask her, what rush hour?? We are the only ones here! And she says, well, you just got here! I'm perplexed and annoyed by now. Management should be advised that customers are not being valued or respected. I could understand if I looked as if I was trying to scam the system for free samples but clearly I had intention of patronizing this establishment. I would rather walk away with a bad taste in my mouth than settle for subpar service."
