"not sure how to start with an honest assessment at all. birthday dinner for me and the woman. two burgers ordered, medium well tempos. the burgers received them and they were well done, dry and a bit carved. the server stopped when the food was delivered and she did not see it again until it was time for the check. had a general manager there in the meantime to appeal to the burger. asked the gm what they thought that the temperature of the burger he was paused (as if he tried to find out what I ordered) and came back with a medium well answer. burger had zero pink in him (see in the pictures.) he said nothing else, not I'm sorry, is what they ordered, or how can we do that better for them. Nothing. I took the plate, shook his head and went away. I can't even put this stuff up if I wanted. had the jack, mentioned eating to the server, they asked us if we wanted dessert, we went back and that was it. no birthday or a good night. we felt kind of like we had done something wrong, no matter what, honestly, if they were looking for good quality food and great customer service, they don't come to pittsburgh blue. they can get a lot better food everywhere too much better preisen! we have been driving for years to pittsburgh blue, especially the location edina and the quality/customer experience have been falling for years. why did we go back? big question, we advise that we hope for this complete dinner (customer experience and food quality) that we have many years ago. by the way, pittsburgh blue also calculates a 5% safety/benefit fee, not sure why!? I have not seen anything justifying a complaint (sanitizing, etiquette, etc.)"
