"I booked a table for my mothers birthday. We arrived at the time of our reservation and preceded to wait for another half hour before we were seated. There were people who had arrived just before me, that I was behind in line, and they were told about the wait as they had no reservations and were seated before us. Isn 't the point of having a reservation so I don 't have to wait and can be seated BEFORE the people who are walk-ins? When I spoke to the hostess about it, her excuse was that they had no polished silverware and therefore could not seat us.... In a very angry frustrated tone told me we 're doing the best we can and this was said with no apology afterwards. That doesn 't mean you can 't seat me, let me order drinks, and perhaps get an order for appetizers in with the kitchen. It was a poor excuse and I was very angry about the situation. The only saving grace was the waiter who was very nice and funny. I spent 200$ on this trip alone but will not be back."
