"It is difficult to see the menu boards. I used an on-line menu to decide my choices ahead of ordering. If you get coffee they pour the flavoring syrup straight into a disposable cup then you have to make your way to their coffee station which has great choices of coffees. If they get too busy. You will find that your choice may need refreshing, or that they are out. They will fill it when asked. The cashiers seem a little “rushed” at times just trying to get the orders done correctly. But they genuinely take the time, with you when they can, with kindness. I’ve seen people that have never been there before looking around super confused after being handed a cup with just the syrup. I’m not sure if the cashiers are clearly letting them know the next step, like where to find the coffee bar. But sometimes someone in our beautiful Medina Community will assist them on where to find it! Our FAMILY LOVE COOL BEANS lunches, chips, and their homemade chip dip is simply the BEST Around!!"
