"I drove my 18-wheeler to get breakfast this morning, but when I arrived, the restaurant was understaffed and the lobby was closed. I went through the drive-thru to place my order, and while I was waiting on the side, a staff member kindly called me over and asked me to wait at the door for my food. This is the second time in a few weeks that the drive-thru team has gone out of their way to assist me, and I truly appreciate it. Their willingness to provide great service, whether you dine in or go through the drive-thru, really stands out. I was also impressed by the food I received this morning—it was hot, tasty, and generous in portion."