"Four of us went to the Greene Turtle for lunch. Our meal included a crab cake, chicken wings, salmon on a salad, and a Caesar salad. Three of us were pleased with our dishes, however, the fourth was disappointed with her crab cake. She had ordered it because someone in our group had raved about it in the past, but unfortunately, it did not meet her expectations this time. When the manager asked about our satisfaction, she mentioned the issue with the crab cake. The manager kindly offered to reduce the cost of her meal by half, though she would have preferred a properly prepared replacement. Despite this experience, we have enjoyed previous visits to the Greene Turtle and have always been happy with our meals."