Douglasville
Chick-fil-a

Chick-fil-a

Douglasville, United States Of America

Salads • Chicken • American • Fast Food


"Let me tell you... This is hands down the worst location of Chik fil a I have ever been to. And no, this is not just after 1-2 visits or after a forgotten fry or a wrong drink. I have been going to this location for over a year almost 2. You would thinkthat I would stop going but it 's CHIK FIL A. I thought at some point they would improve. The customer service is mediocre atbest. The accuracy of the orders are just poor. And the quality of the food... Not consistent. Over salted fries (to the pointwhere they were not edible), the salads are wilted, and the milkshakes can sometimes be runny as if they say for 15 minutesbefore handing them to you or they but way too much chocolate syrup to the point where the shake is dark brown or too little towhere there is barely a brown color.... The list goes on. Please do not go here. This last visit was my last straw. Half thesalad was wilted, the dressing tasted a bit sour/pungent (I order the same dressing every time, avocado lime ranch), the extraitems that we paid for were not in the salad (double the cold chicken instead of hot chicken... We got one serving of hotchicken which was salty). Bf was gonna eat it since I couldn 't and he couldn 't even take a second bite. We called to tell themabout the issue and they offered to replace it at a future time. We redeemed the replacement today and it 's STILL wrong. In factwhen he re ordered it and when the attendant read it back it was completely wrong. When my bf got the order, he noticed the bluecheese was missing and attendant told him we are busy and they did not give it to him. I 'M DONE WITH THIS LOCATION."