"This diner is really good. The food was excellent with large portions for not a large amount of money. Becky our server was absolutely fantastic! She was warm and friendly. She always smiled at her customers and was very attentive to ensure that our coffee and water were full, and we were happy with our meal. She often checked us without disturbing our conversation or eating. The food was authentic Greek cuisine and even diner comfort food. Some of the dishes on the menu had notes that these dishes were on the menu. I would give this place a 5-star rating all day if it had been for the staff behind the Hostess booth. I placed my order in and seconds later I realized that I forgot to ask her to replace my frits for Hash Browns. There were three ladies behind the Hostess stand, a server with long dark hair, an older lady who was told to me later was there for many years and the thin large hostess that was very friendly and attentive, but had to go away from me to sit some guests. I wasn't impressed when I was standing there, the two ladies talked to each other, they saw me from the other side of the counter they were? but refused to acknowledge me at all. Because my career in the last 30 years in the fine restaurant management, I know what people do and say to give excellent customer service, and that was a big drop of the ball in my opinion. I was in a little hurry to get my message to Becky before they put my order in, but I could see that the ladies continue to talk to each other instead of me; I had to interrupt? Excuse me? You would have thought that I looked at them as they looked at me. If looks could kill, I wouldn't be able to write this review right now. Didn't they say? Yeah, can we help you? They just stood there and looked at me as if I were rude to interrupt her! This should never be the case if a customer comes from a table and goes forward to ask a question. This incident brought me a big shock to the stars. Becky has been there for 16 years and is the perfect example of stellar customer service and friendly warm interaction with guests. When the host came back to find the other two who looked at me as if I insulted her, she asked what she could help me. I told her and she was so kind and ready to help me get the message to Becky. She didn't even have a trace of attitude, just pleasant moods. It's a shame that happened because I really thought that my server, the hostess and the delicious food deserve a five plus review! Maybe next time."
