Gaylord
Subway

Subway

Edelweiss Village Parkway, Gaylord, 49734, United States Of America

Fish • Meat • Seafood • Fast Food


"Yesterday my friend Victoria and I wanted to go hangout so we decided on going shopping at Walmart and other stores near Walmart. It was a bad decision because it was 85 degrees outside. We were walking around outside for a little while going to the stores nearby. We finally went to Walmart we went shopping there for a while. We both been wanting to try the 5 dollar cookie so that’s what I bought for us. She wanted to try the pretzel so she went back up to the counter to buy us a pretzel. There was 2 workers, there was a male and a female. The man was very nice but the female was very rude. Her name was Shelby. My friend went up to buy a pretzel and Victoria didn’t even get to order what she wanted yet and Shelby said “I’m not doing this you’re not getting a water cup.” Victoria didn’t ask for a water cup, Victoria responded saying “I didn’t want a water cup I want a pretzel please.” Shelby just walked away and didn’t apologize or anything. I didn’t know what happened because I was still at the table. While she was still up there I walked up and asked “can I get a water cup please.” The male was in the middle of handing me the water cup and Shelby yelled at him for trying to give us one. The male apologized for not being able to give us a cup, he also had to apologize for her being rude. I told Victoria maybe she was just having a bad day. Victoria told me a story about how a similar thing happened with Victoria and her sister, Shelby wouldn’t give her sister a water cup either. We got done eating the pretzel and we were about to leave. We weren’t done shopping we wanted to go to more stores, but again it was 85 degrees outside and it was a very hot day and we were thirsty. When we were leaving I walked up to the counter and Shelby was in the middle of making a sub and completely ignored me until she was done making the sub. So I politely said “hey can I please get a water cup?” She responded in a rude tone “I’m not doing this, no you can’t.” I said, “why can’t I? It’s 85 degrees outside and we are walking around.” She said, “no you’re with her so you can’t have one.” And just walked away. Ive never been treated like that at a subway, especially over a water cup. When I go to subway and get a water cup I get water. But again the male that was working was very pleasant and nice to us and had to apologize for her actions which I do not think was fair for him to have to apologize for her. I can’t believe she acted like that over a FREE water cup."