gton Hills
Beyond Juicery Eatery

Beyond Juicery Eatery

Grand River Avenue, Farmington Hills, 48336, United States Of America

Soup • Juice • Wraps • Cheese


"I absolutely love beyond juice, however am tremendously disappointed in this specific location. I often order a columbian and add extra froyo- the young lady that was making my smoothie literally took the frozen yogurt and stuck it in the microwave…frozen yogurt? And then proceeded to pour the more than warm liquified contents in the blender. I was extremely shocked and concerned but felt uncomfortable saying something initially. When she gave me my smoothie and I tasted it- I was very grossed out. Because she microwaved the frozen yogurt, the smoothie was very thin and in no way tasted the way columbian typically does. When she looked in my direction I very kindly and just amongst the two of us asked her if I had seen correctly- that she had microwaved the frozen yogurt that she put in my smoothie and she immediately flushed red and said “thats what they told us to do” and I said is there any way that you can remake it please? I have never seen any beyond juice microwave their frozen yogurt (to liquid consistency at that). I also told her I was okay with her taking care of all of the orders that came in prior to me asking for her to remake it. When she eventually made mine again, I kid you not she microwaved the frozen yogurt again? This time just not as long I would say. At that point I knew I was at a loss, thanked her still just out of kindness and to be respectful and she just starred at me stoically? No “you’re welcome” or “I’m so sorry about that thank you for being patient” nothing to that effect whatsoever. In conclusion- I have opted to not come to the grand river location in Farmington moving forward. Super unfortunate! I hope management or the owners of this franchise reinforce how unethical improper unhealthy that is! Steering clear. Unfortunate situation. Respectfully, some Q.C. needs to be reinforced here.In reply to the establishment replying to my review- I appreciate your ackowledgement, although you provided a link that does not work//is invalid? *Updated 3/18/2024*."