Haffkrug
Ocean's

Ocean's

Strandallee 2b, Haffkrug I-23683, Deutschland, Germany

Lunch • German • Breakfast • Coffee and cake


"On 07.08.17 I wanted to enjoy something special in this restaurant and ordered the Scampi Pan for 22€. My accompaniment chose a carving Viennese style with roast potatoes and salad. I was informed by the waiter that he had to consult the kitchen before confirming the order of the Scampi pan. Shortly later he came back and told me that due to the high utilisation local was at this time 19 o'clock at approx. 80% is not possible to accept my order and I would like to choose something else. To some extent amazed I then again studied the map and then chose Penne Scampi on Rucola tomato vegetables. That was possible. My wish to speak to the managing director was ignored. After 1.5 hours!!! Waiting time we finally got our food. Here's the next surprise. Five scampi, a hand full of penne and a **** of vegetables. For this price a wickedness. The scavenger was okay, they could do that better than fish. I sent an e-mail to the company during the day and complained. the answer was as follows: Dear Lord ......, in fact it is so that our employees are stopped in high season but only at peak times dishes that stop the process in the kitchen too much, to briefly take out the offer or to point out to longer waiting times. This is quite common in season regions. Nonetheless, we would like to give you a voucher for a drink of your choice for the small portion of Penne Scampi, this email serves as a voucher document and would like to apologize for the inconvenience. I forgot the free drink. Nowhere was that noted in the map and who please decides about the guest's wish? I can only say an incapable pile that determines the run. I can only say better not again."