"1. Whitney, our server, handled a difficult customer with grace and professionalism. Despite the customer's rude behavior, Whitney remained cool and provided excellent service to us. It was disappointing to see her treated unfairly, and I truly hope that customer does not return. Whitney was friendly, capable, and we were very satisfied with her service.
2. McKenzie, our host, was only on her second day on the job but did an outstanding job. She was friendly, helpful, and made sure we were well taken care of. She even went above and beyond to refill our coffee while Whitney was busy. We were impressed by her level of service.
3. Lastly, although I didn't catch his name, a young man at the restaurant went out of his way to save a spider that was caught under one of the tables. Instead of simply killing it, he carefully relocated it to the garden where it belonged. This small act of kindness did not go unnoticed.
Overall, our experience at Happy Valley Biscuits was fantastic thanks to the delicious food and exceptional service from these dedicated employees. We left feeling satisfied and grateful."