Harleysville
Three Brothers Mexican Gril

Three Brothers Mexican Gril

488 Main St, 19438, Harleysville, United States

Meat • Steak • Cheese • Mexican


"I walked in and ordered 6 tacos yesterday. I sat in the restaurant and got my food right when they put it up after 5mins. When I got home (less than 10mins) I opened the food which was on a plate wrapped in tin foil. All the tacos were cold and the tortillas were cold. I called a little upset and tried explaining my food was definitely old and not freshly made. The girl on the phone was rude to me and said I was wrong then said they were not cold and they make everything fresh after I already took a bite of a old, cold, stale taco less than 10 minutes after they put it on the counter. She then put me on the phone with a manager that tried arguing they were not cold as well. After some time they agreed they would replace my order and refund me because I had to drive back and forth. When I got there they refunded $2 dollars less than I spent and refused to replace my food because they were upset I brought the old food back. I then told them I wanted the rest of my money and she argued that she already did I then showed her my receipt from my bank account and she got me the money back but still refused to serve me. The service is incredibly rude and the food was 35mins to an hour old by the time it was put on the counter even tho I was in the restaurant for 10 minutes at most. I was really surprised because the food and service at the Phinoxville is absolutely amazing. I can hardly believe that they argued that the food wasn't cold I even brought it back and put it on the counter in the takeout bag with only one bite out of it. They wasted my time and gas in the process after I had a busy day at work and didn't even get to have dinner I would not recommend this place to anyone. Very disappointing!!!"