North
Prince Edward Island Preserve Company

Prince Edward Island Preserve Company

2841 New Glasgow Rd New Glasgow, PE C0A 1N0, C0A1N0, North, United States

American • Bakeries • Canadian • Vegetarian


"My family has vacationed on P.E.I. over the past thirty years well over twenty times and the P.E.I. Preserve Company is on our “Must Visit” list. We regularly buy their excellent preserves and use them as Christmas gifts for our far-flung relatives across Canada (excellent...Noel hint). Post-pandemic 2022 was an opportunity for us to revisit the PEI Preserve Company after several years of absence and we were anxious to have breakfast in their beautiful restaurant along the Clyde River. We were a party of seven adults that arrived at 9:00 AM. First of all, the restaurant was freezing when we arrived and most patrons had jackets and sweaters on while seated. This should be an easily-regulated issue and should not occur in this restaurant as there is only one main room and not multiple rooms and levels like some other restaurants. The size of our group may have contributed to the major drawback we experienced, i.e. breakfast orders served both late and cold. Poached eggs were over-cooked, scrambled eggs were cold as were orders of pancakes and toast. The potatoes tasted good but as they were served un-spiced, it was an underwhelming experience. Worst of all, it took over 45 minutes between the time we ordered and the actual arrival of our breakfast meals – this is clearly not acceptable and resulted in the food being cold. To me, it indicates that the restaurant either has a very small kitchen or is currently understaffed in the kitchen as the output cannot keep up with the orders coming in. We didn’t complain at the time, probably due to the fact we were famished – we just wanted to eat and get out of the dining room. On the positive side, our waitress tried to keep all of our coffee cups full and patiently took all of our orders. We noticed that there were two managers who were pitching in to serve coffee and talk to customers. We will come back for breakfast next year at the PEI Preserve Company since this restaurant is a sentimental favourite with our family. However, if we experience the same delay or cold food next time, we will definitely complain. If you go to this restaurant, make sure you ask how long it will take to be served – time to send a message."