South Boston
Bojangles

Bojangles

2190 Philpott Rd., South Boston I-24592, United States

Lunch • Drinks • Chicken • Breakfast


"This morning was crazy. I called our dentist in Danville to see if he could work today. At first she said no, but I asked what to do with my tooth in this situation? Then she asked if I could be there at 830. I don't know what I thought when I said I could. I was desperate. So after running and 2 children ready. we have about 815 in the car. Everyone was right now. Almost halfway, I'll call and tell her I'll be later than expected. About 5 minutes later Sadie cries at the top of her lungs, tears roll her cheeks down and reach me to hold them. I tried, Mason tried nothing to calm her down. After about 10 minutes. I couldn't handle it anymore. I called the dentist office and quit. She told me she could hear Sadie, and she said I should drive carefully. I told her I'd call an app for another time. It seemed like it's always needed to come back to South Boston. I moved to Bojangle's parking lot to 58, calmed down Sadie, and asked Mason if he wanted to eat there. I'm not sure if the workers could tell Sadie and I cried or what... but I've never experienced such amazing customer service. I ordered our food and when I turned around to get the tray while I held Sadie on my hip. An employee named Connie came over. She told me she wanted to help me. She helped bring the food to the table, repair our drinks, get the kids ketchup, booster seats and even talk to the kids for a bit. To do this act of goodness, you may not have been much, but it meant to me the world. I looked at her name tag, because I definitely feel like she has to be praised. It wasn't just her, though that was so nice, EVERYONE was!!! The lady who repaired the tray even asked if the kids wanted more sugar on their cookies. A woman came on her break and spoke to the children. A man who looked like he was the manager even spoke to them. Connie stopped the ground several times near the entrance. You could say this place of business was well managed and had amazing employees who looked after! I can really say this is the best experience I've ever had in a restaurant. I arrived in an overwhelming state and went quiet."