"Four adults and two toddlers go in for ice cream around 7:15pm on a Friday night, the place was not crowded at all. We placed our order, was given a number and sat at a table. Within 15 minutes dozens of teenage kids walked in the door. Some were placingtheir order and others were just standing at the counter talking to the staff members. We waited another 20 minutes for ourorder. Finally very irritated, walked up to get our money back. The girl said she had to get her manager to give us our moneyback. Waiting for the manager, I watched the teenage customers taking selfies with the employees, several employees were notworking, just laughing and standing with the teenage customers. I counted at least 12 receipts hanging up to be filled. There isno way our order was not filled as we had been there for 35 minutes already and dozens of kids and a couple families had come inafter us, and some of the kids had gotten their order already. The Assistant Manager finally came up and said, ?Is there aproblem here?? He was a teenager himself! I explained that the group of kids hanging at the counter talking to his employees wasinterfering with other customers getting their order. He grinned at me and said, I can?t ask my customers to leave. I told himhe could ask them to have a seat and their orders would be brought to their table, and explain his employees have a job to do.He just smirked at me and said no I can?t. Seriously!!!! We left and I saw there were 11 cars in the drive through line, I feltsorry for those people. I?m sure they all didn?t expect the place was running on nothing but teenagers who didn?t want to beworking nor did they care about their customers. Will not go back."
