"Very disappointed this evening. I just left the restaurant and I 'm in the Arby 's Drive thru. The service was fine, but the food was awful. We ordered spinach artichoke dip, and it was so bland and it came with broken tortilla chips (like the bottom of the bag). Then we received our salads, and at least a third of the lettuce was brown and rotting. We still had not complained at this point. Then we received our entrees. My partner got liver it was bland, and the bacon was almost raw and seemed to be microwaved. His mashed potatoes were not warm, and the gravy was dripping off the plate. Mine however, I ordered the smothered chicken. It was absolutely appalling. I refused to eat this. It was covered in some kind of coating and it tasted like freezer burnt chicken, which was the ONLY flavor it had. And my veggies were swimming in butter. We spoke to the owner and tried to explain the problems with our meal and she is in complete denial. I even apologized for complaining. We weren 't rude, we were just unhappy. She did try to offer us something else but I that point, I didn 't trust that anything would taste better. We paid for what we ate, and left. And I still left waitress a more than fair tip. You wonder why you 're not busy on a Saturday night? Let 's just say this place isn 't what it was 20 years ago."