"One rarely encounters an establishment that manages to disappoint on so many fronts simultaneously. Our recent visit to The Blue Plate Restaurant was, unfortunately, an exercise in frustration. The service was, at best, inattentive. We waited an inordinate amount of time for even the most basic acknowledgements, and requests for assistance were met with a distinct lack of urgency. To compound this initial misstep, the order presented to us was demonstrably incorrect for two in our party. When this discrepancy was politely brought to the attention of the waitstaff, the response was far from ideal. There was a distinct lack of transparency, and the impression given was one of deflection rather than rectification. The current tipping system, while an imperfect tool, offers a limited avenue for expressing dissatisfaction. Had a negative gratuity been an option, it would have been most seriously considered. Needless to say, a return visit to The Blue Plate Restaurant is entirely out of the question. A responce I received from the restaurant, threatening legal action...make your own call: Robert- thank you for you feedback. We have been looking forward to you feedback since your very memorable exit of the restaurant. The above statement is a pretty “general” non distinct review. Classic Review from someone complaining about NOTHING. We assume you wrote this because you have no base to build a true review. We find you handling of the truth problematic. We also find your treatment of our staff unacceptable. Your calling our waitress a liar, and our chefs a liar, which I am one totally unacceptable. And to not tip her because you are naive to the subject that you complain about… bread! ? We use one of the regions Best rye bread, and also one of the regions best Sout dough bread. Incredible that someone would not understand the difference between sourdough and Rye bread, and not being receiving to education from our staff on the difference. And to sit there and verbally belittle our staff and waitress over it is as crazy. Please feel free, as you stated to “review “ us on other media as we be happy to share this experience and the video security footage with our legal team. Your behavior and treatment of our staff is unacceptable not to mention that you acted this was in front of your young children."
